Privacy Policy

1. Introduction

Welcome to ABODigital (Pty) Ltd ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This policy explains how we handle personal information in compliance with the Protection of Personal Information Act (POPIA) and applicable international data privacy laws such as the GDPR.

By using our website https://www.adigital.co.za or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiers: Name, email address, phone number, company name, and job title.
• Website Usage Data: Pages visited, time spent on pages, and interaction data (via Google Analytics and cookies).
• Technical Data: IP address, browser type, operating system, and referring URLs.
• Service Information: Information provided voluntarily when filling out forms, requesting quotes, or subscribing to newsletters.

3. How We Use Your Information

We use personal information to:

• Provide and improve our web, cloud, and cybersecurity services.
• Communicate with clients and respond to inquiries.
• Send newsletters, updates, or marketing materials (only with consent).
• Comply with legal and contractual obligations.
• Analyze website usage and enhance the user experience.

4. Cookies and Tracking

We use cookies to:

• Improve site functionality and user experience.
• Analyze traffic patterns and site performance.
• Remember user preferences and sessions.

You can accept or decline cookies through the banner on our website or manage them in your browser settings. For detailed information, please refer to our Cookie Policy.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely deleted or anonymized.

6. Information Sharing

We do not sell or rent your personal information. We may share limited information with trusted third parties who assist us in operating our website, conducting business, or servicing clients — under strict confidentiality and data protection agreements.

Examples include:

• Cloud hosting providers (AWS, Vercel, Cloudflare)
• Analytics services (Google Analytics)
• Email marketing platforms (Mailchimp or similar)

7. Data Security

We implement industry-standard security measures — including SSL encryption, firewalls, and access controls — to protect data from unauthorized access, alteration, or loss.

Our infrastructure and services are hosted in secure data centers compliant with international standards (e.g., ISO 27001).

8. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Request correction, deletion, or restriction of your information.
• Withdraw consent for processing (where applicable).
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights are being violated.

Contact the Information Regulator at https://www.justice.gov.za/inforeg/.

9. International Data Transfers

Where necessary, personal information may be transferred and processed outside South Africa. We ensure that such transfers are done in compliance with applicable data protection laws and that adequate safeguards are in place.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated revision date.